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Kebijakan Privasi panda808: Cara Kami Menjaga Data Anda

Your account data at panda808 is handled with a clear purpose: we collect only what we need to run your account, process your DANA, OVO, or GoPay transactions, and keep your session secure.

Data collected for account use onlyDANA, OVO, GoPay transaction recordsSecure account access via OTPYour right to request data deletionIndonesia-region data handling

Explore the Lobby Read FAQ

Apa yang Kami Kumpulkan dan Mengapa

panda808 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your registration details — name, email address, and phone number — along with the payment method you use, whether that is DANA, OVO, or GoPay. Each deposit or withdrawal creates a transaction record tied to your account wallet; we

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keep these records to verify payments and resolve any disputes you raise with our support team. We also log device and session data — your browser type, IP address, and login timestamps — to detect unauthorised access and protect your account. Cookies on our site track
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your session state so you stay logged in across pages; you can manage cookie preferences through your browser settings at any time. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what
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those rails require to complete your transaction. Retention periods follow applicable local law; account data is held while your account remains active and for a defined period after closure. Availability of our services depends on local law and eligible regions, including players in Yogyakarta and other
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parts of Indonesia.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HUBUNGI TIM KAMI

Cara Menghubungi Kami Soal Privasi

If you want to access, correct, or request deletion of your personal data, our support team handles these requests directly. Reach us through live chat on the site, by email, or via our 24-hour support line — we aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt of your request by the same channel you used.

Live Chat Open the chat widget on any page of panda808. Our team is available around the clock to handle account and privacy queries, including data access requests.

Email Support Send your data request or privacy question to our support email. Include your registered account details so we can verify your identity before processing any changes.

Account Settings Some data corrections — like updating your phone number or linked e-wallet — can be made directly inside your account settings without contacting support.

KEAMANAN DATA AKUN

Bagaimana Kami Melindungi Informasi Anda

Account security at panda808 runs on several layers. Login sessions require OTP verification sent to your registered phone number, so access to your account stays with you. Payment data from DANA, OVO, and GoPay passes through encrypted connections; we do not store full wallet credentials on our servers. We review access logs regularly to flag unusual login patterns and will notify you if we detect activity that does not match your normal session behaviour.

OTP Login Verification Every new login triggers an OTP to your registered number. This means even if your password is compromised, your account stays locked until you confirm access from your own device.

Encrypted Payment Channels Transactions via DANA, OVO, and GoPay use encrypted connections between your wallet app and our payment processor. We receive only a transaction confirmation, not your full wallet credentials.

Data Retention Policy We hold your account data for as long as your account is active. After account closure, data is retained only for the period required under applicable local law, then securely deleted.

Data Request Handling You can request a copy of your data or ask us to delete it at any time. We verify your identity first, then process the request and confirm completion through your chosen contact channel.

Pertanyaan yang Sering Ditanyakan Soal Privasi

Real questions from account holders about how panda808 handles personal data, payment records, and your rights under this policy.

We collect your name, email, phone number, and the payment method you register — DANA, OVO, or GoPay. We also log device and session data to protect your account from unauthorised access.

We do not sell your data. Payment details are shared only with the payment processor handling your transaction — DANA, OVO, or GoPay — and only to the extent needed to complete it.

Your data is held while your account is active. After you close your account, we retain records only for the period required by applicable local law, after which they are securely deleted.

Contact our support team via live chat or email with your registered account details. We verify your identity first, then process your request and confirm completion through the same channel.

Payment transactions use encrypted connections. We receive only a confirmation of your transaction — we do not store your full wallet credentials or PIN on our servers at any point.

Yes. Basic details like your phone number or linked wallet can be updated inside your account settings. For changes that affect identity verification, contact support to complete the process.

Kebijakan Privasi panda808: Cara Kami Menjaga Data Anda

Cara Menghubungi Kami Soal Privasi

Bagaimana Kami Melindungi Informasi Anda

Pertanyaan yang Sering Ditanyakan Soal Privasi

01 What personal data does panda808 collect when I open an account?

02 Does panda808 share my data with third parties?

03 How long does panda808 keep my account data?

04 How do I request access to or deletion of my personal data?

05 How does panda808 protect my payment information from DANA, OVO, or GoPay?

06 Can I update my personal details or linked e-wallet on my account?

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